More public services in Rwanda to go digital with new €37 Million financing deal

Rwanda has signed a 37-million-euro loan and a 1.2 million euro grant with Agence Française de Développement to digitize the country’s public services. 

Under Priority Area three of Economic Transformation Pillar of the National Strategy for Transformation One (NST1), Rwanda aims to establish itself as a globally competitive knowledge-based economy including providing high standards, quality services and customer care across public and private sectors. Public services are still hampered by old local computer networks, and the potential for using geospatial data is still untapped. Moreover, after initial emblematic successes such as the use of drones to deliver blood bags to health centers, the government has expressed its desire to accelerate the development of the drone industry.

Government of France through AFD is supporting these priorities with a €37 million loan and a €1.2 million grant. This support will allow, starting from 2023, modernisation and harmonisation of network infrastructure of central and local administrations, in particular those having direct interactions with citizens (districts and sector offices, hospitals and other government agencies), with the aim of improving the efficiency and capacity to provide quality public services.

A Geospatial Hub (GeoHub), a centralized geospatial data infrastructure and services will also be set up and managed by the Rwanda Space Agency. It will help improve evidence-based development, planning, monitoring and evaluation of public policies in various fields (urban planning, response to natural disasters, health, agriculture, etc.).

Finally, AFD will support the drone sector, in which Rwanda has been a global pioneer by financing the construction of a centre of excellence as part of a Drone Operations Center (DOC), in Huye, Southern Province, which will be a place to test new-use cases for the industry. The DOC will be managed by a private company.

In parallel, AFD granted a €1.2M envelope to mobilize French expertise in the areas of the project.

The structuring of this ambitious project was made possible by the D4D Hub, a global digital cooperation of the European Union, which financed the feasibility studies.

“We are delighted with the signature of this new project, AFD’s first financing in Rwanda in the digital sector! Because it will enable the delivery of quality public services in key institutions across the country, this project will help reduce access gap between the capital and the rest of the country. It will also make the country more attractive and create economic opportunities in Huye district thanks to support for the drone industry,” said Arthur Germond, AFD’s Director in Rwanda.

Dr Uzziel Ndagijimana said  “The financing we just concluded today with AFD will support Government of Rwanda’s efforts to modernize the administrative network infrastructure, operationalize a Geospatial Center of Excellence and a Drone Operation Center with the objective of improving government’s efficiency and capacity to deliver services, unlocking drone private sector development, and supporting policy design, monitoring and evaluation across government. It will also support innovation and economic development based on geospatial and drone generated data-base.”

www.minecofin.gov.rw

Africa Data Centres to build its first data centre in Kigali

Africa Data Centres has revealed plans to build its first data centre in Kigali, Rwanda. The data centre will have 2MW of IT load and will be purpose-built to meet growing demand in the region.

“It is an exciting time for Africa Data Centres,” says Tesh Durvasula, the company’s CEO. “Our decision to build a data centre in Kigali was an easy one, given Rwanda’s robust economic recovery post the COVID-19 pandemic and the Government of Rwanda’s focus on digital transformation”.

“This latest announcement adds to and complements our existing investments in Rwanda and elsewhere in East Africa. We will work closely with both public and private enterprises in Rwanda to ensure that they can harness the benefits of our data centre facility to enable the provision of  digital services that Rwandan citizens need,” Added Hardy Pemhiwa, Group President & CEO of Cassava Technologies.

According to Durvasula, “This new data centre brings three main benefits to the market – global standards, high quality of service and affordability. In addition, enterprises will achieve cost savings associated with building and maintaining their own facilities”.

Although Rwanda is a landlocked country in East Africa, there is stable network connectivity and infrastructure connecting it to Uganda and from there to the Kenyan coast into Uganda. Africa Data Centres will ensure that Rwanda becomes part of their ecosystem in East Africa by connecting the new data centre to their site in Nairobi

Speaking of the need for colocation services in the country, Durvasula says the local enterprise market is eager to benefit from Africa Data Centres’ colocation services and a stable data centre environment. “They will also be able to make the most of global connectivity through a range of global service providers and cloud service providers”.

Ultimately, Africa Data Centres wants to extend the same experience to clients in Rwanda as it does in other countries by building a world-class ecosystem to which the Rwandan market can connect.

www.africadatacentres.com

[Rwanda] Face scan account opening a big hit with Bank of Kigali customers

Bank of Kigali (BK) says it has recorded increased uptake of its mobile banking services following the launch of new digital customer onboarding and lending features. 

The bank on September 30 unveiled its upgraded digital platform including BK Mobile App with new features, Internet Banking 2.0 and BK Digital Lending.

The new digital products have become a hit with customers of the bank which is listed on Rwanda and Kenyan stock markets, helping to enlist new clients including from the diaspora.

The new BK Mobile App enables new customers to onboard themselves and open a bank account with just a scan of their face and ID. It also allows several transactions including transfers and scheduling of advance payments. 

The App has reduced the time it takes to open a bank account to just a few minutes, from previously when it would take up to an hour.

“We want people to open accounts from where they are and start using them. Technology will help us to achieve our goal of reaching many customers and that will earn us more profit,” said Dr, Diane Karusisi, the Bank of Kigali Chief Executive Officer.

The bank has set a target to onboard 80 percent of its customers onto its digital lending platform in the next two years, up from the current 40 percent who are using the service.

The BK mobile App has 57,000 active users, which is expected to increase significantly based on the rise in customer uptake.

“We have great people in Bank of Kigali who come to work every day with a sense of responsibility and purpose. We believe we are not just any bank, we are the home bank and we have a responsibility in the critical journey our country has taken,” said Dr Karusisi.

BK in mid-October also signed a partnership with World First Asia to enable customers to send money instantly to China at a fraction of the cost of other cash transfer services in the market.

The partnership saw BK establish integration with China’s Ali Pay, a third-party online payment solution owned by Ant Financial, a subsidiary of World First Asia. It enables BK account holders to send money from Rwanda to China instantly through Ali Pay.

Sending under $10,000 via Ali Pay will cost customers $25, way below other providers who charge above $100.

bk.rw/personal

[Rwanda] Mobile Finance Can Increase National Gross Domestic Product, Report

Successful deployment and adoption of mobile financial services is associated with a positive impact on GDP growth in developing markets. This is according to new research from Vodafone Group, Vodacom Group, Safaricom, and the United Nations Development Programme (UNDP).

The research notes that mobile finance can help businesses to reduce costs, access credit to invest and connect with consumers that were previously excluded from financial services.

The econometric modelling research – which examined 49 countries in Africa, Asia, and Latin America – found that countries with successful mobile money services had an annual GDP per capita growth rate up to 1 percentage point higher than countries where mobile money platforms had not been successful or not introduced.

Based on previous World Bank research on the relationship between economic growth and reductions in the number of people living in poverty[2], this GDP per capita growth implies that countries with successful mobile money adoption could reduce poverty by around 2.6%.

The analysis was conducted as part of the companies’ Africa.Connected campaign, an initiative to drive sustainable development through collaboration and help close the divides that prevent progress in Africa’s key economic sectors. The findings are part of a new research paper, Digital Finance Platforms to Empower All, the fourth research paper developed and released under the Africa.Connected umbrella.

“Mobile financial services platforms like M-Pesa are vital drivers of financial inclusion in society which can improve individual life chances and enable enterprises to launch and expand, bringing wealth and jobs into developing economies. There remains though barriers both to accessing platforms – including digital literacy and smartphone accessibility – and to developing them – with an un-level regulatory playing field for non-traditional financial services providers in many countries.” Sitoyo Lopokoiyit, CEO of M-Pesa Africa and Chief Financial Services Officer at Safaricom, said. 

As part of the Africa.Connected research, consumer surveys were conducted focusing on users of M-Pesa in Kenya and Tanzania, and results were extrapolated to Ghana and Mozambique. A business survey was also conducted in Kenya. The resulting research underpinned the continuing importance of the world’s first mobile money service 15 years after it launched in 2007.

The researchers estimated that 17.6 million current users in the four countries did not have access to any formal financial services before using M-Pesa. 98% of businesses surveyed said that M-Pesa helps them to do business, with the main benefits of M-Pesa being its facilitation of faster and safer payments and enabling the sale of goods and services online; and 95% of businesses surveyed indicated that they use M-Pesa for at least half of their business transactions.

“Financial inclusion is both a pre-condition and a key enabler for meeting many of the UN’s Sustainable Development Goals, including reducing poverty, boosting economic growth, promoting market access and championing investment in key sectors like education, agriculture, and healthcare. But more importantly, it is about putting people at the center, empowering them with more agency over their money and increasing their resilience. Eliminating financial exclusion in Africa, and across the globe, must be a priority if we are to deliver on inclusive, sustainable prosperity for all on a healthy planet.” Ulrika Modeer, UN Assistant Secretary-General and Director of the Bureau of External Relations and Advocacy at UNDP, said.

The report is available for download here. 

www.vodacom.com

MTN Rwanda introduces extended warranty and repair services for smartphones

MTN Rwandacell Plc (MTN Rwanda) has introduced extended warranty and repair services for all customers that purchase smartphones from any MTN Service Centre. This service is launching soon after MTN Rwanda’s announcement that it would be launching a device financing initiative in partnership with Bank of Kigali, offering customers the opportunity to buy brand new smartphones on credit.

MTN Rwanda’s extended warranty offers customers additional protection for any smartphone purchased at any MTN Service Centre or Connect Shop and also for any smartphone a customer has owned for less than three (3) years, upon the purchase of a screen protector and/or phone case for that existing phone. The warranty is for a period of twelve (12) months.

MTN Rwanda is also offering customers one free repair of their smartphones if any fault develops during the warranty period. For any additional repairs, customers will receive an eighty per cent (80%) discount on the repair costs.

“Smartphones are the gateway to unlimited information and an array of digital services, and we want to ease the process of owning and maintaining one. For a lot of our customers, smartphones are the first big-expense item they purchase for themselves, meaning screen protectors and phone cases are a must-have given the durability of smartphones. The idea of introducing an MTN extended warranty and repair service went without saying. This is part of our commitment to ensure that as we connect everyone to the digital world, we think of the entire customer journey and offer our customers peace of mind,” said Yaw Ankoma Agyapong, MTN Rwanda Chief Consumer & Digital Officer.

The extended warranty (beyond what is covered in the manufacturer warranty) insures against accidental damage, cracked screens, cracked casing, water and liquid damage as well as malfunction after the manufacturer’s warranty has expired.

MTN Rwanda’s repair service offers top-notch diagnoses at designated MTN Service Centres. Customers located in Kigali will have their phones repaired within 3 days and those located upcountry will have their phones repaired within 5 days.

“We look forward to our customers enjoying this service as we continue to pursue the delivery of digital solutions for Rwanda’s progress,” concluded Agyapong.

www.mtn.co.rw

MTN Rwanda launches a communication solution for businesses

MTN Rwandacell (MTN Rwanda)  announced the launch of MTN Unicall, a new product that is set to streamline the integration of enterprise communication services under the Unified Communications and Collaboration (UCC) product umbrella. A first of its kind in the market, MTN Unicall provides a consistent unified user interface and user experience across multiple devices.

These products, SIP Trunk, Hosted PBX (Office lines) and Hosted Call Centre integrate all communication services easily and conveniently, allowing enterprises to increase flexibility and productivity.

“Ease and convenience play a vital role in the creation of our business solution products and services. We are pleased to announce the launch of MTN Unicall, that will enable customers to transition from their fixed lines into an internet-powered phone system, keeping their business lines connected 24/7. Additionally, MTN Rwanda offers enterprises the option of having hosted call centers & PABX, eliminating the hassle and cost of setting up the required infrastructure. Furthermore, the Hosted PBX accelerates workflow, saving upfront costs with automated attendants and automatic updates at no extra charge,” commented Didas Ndoli, MTN Rwanda General Manager, Enterprise Business Unit.

MTN Rwanda Hosted PBX offers a range of capabilities such as enabling code-based dial-in on conferences (conference bridge), Hunt Group (call transferring), Cloud IVR, and mobile applications.

This, coupled with SIP Trunking, allows the integration of the following communication services: instant messaging (chat), presence information, voice (including IP telephony), mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, with non-real-time communication services such as unified messaging.

These integrations provide the option for migrating businesses, those looking to move premises out of the local area but wish to keep their business-critical numbers, to do so without the cost of call forwarding.

“We are dedicated to offering digital solutions for the progress of Rwanda and with MTN Unicall, we would like to assure our enterprise customers that their business communication services will continue to operate seamlessly, while optimizing the business capabilities, everywhere they go,” concluded Ndoli.

www.mtn.co.rw

[Rwanda] The Internet Society Pledges to Expand Internet Access in Africa

As the Internet Society (ISOC) celebrates its 30th anniversary as a global nonprofit advocating for an open, globally-connected Internet, the organization is calling for accelerated action to further Internet development throughout the African region. During the World Telecommunication Development Conference (WTDC) 2022 taking place from in Kigali, Rwanda under the theme “Connecting the unconnected to achieve sustainable development”, Dawit Bekele, Regional Vice President of the Internet Society in Africa, lauded the progress made by stakeholders in expanding access throughout the continent, while encouraging more collaborative efforts to bridge the digital divide.

Sub-Saharan Africa has the highest growth in global Internet penetration, increasing from less than 1% in 2000 to 30% today.  Between 2019 and 2021 Internet use in Africa jumped by 23%. Despite this impressive growth, there is still a coverage gap of over 840 million people who don’t have access to reliable and affordable Internet access.  

“The COVID-19 pandemic demonstrated the value of Internet connectivity which has been an essential lifeline for the continuity of business, healthcare, education, government, and other critical activities. We applaud the significant investments in the last decades to develop Internet infrastructure, which have made the Internet available to more people across the continent. However, the pandemic also highlights the digital divide that remains, particularly in rural, remote and even urban areas around the world,” said Dawit Bekele.

In Kenya specifically, the rapid pace of Internet ecosystem development since 2012 underscores the critical role that Internet Exchange Points (IXPs) and the accompanying infrastructure play in the establishment of strong and sustainable Internet ecosystems. The Internet Society has conducted technical capacity training on Internet routing technologies for network operators in Kenya and supported the development of community networks including TunapandaNET in Kibera, AHERI in Kisumu, and Lanet-Umoja in Nakuru. 

It’s through such initiatives and collaboration from the government that has propelled an increase of the number of internet users from 0.4% in 2012 to 41.9% of the population in 2020 with nearly 70% of traffic localized. Localizing Internet traffic has led to significant cost savings for participating networks and puts the country in a strong position to participate in the digital economy.

Community networks are a way to help address the digital divide.  They are communications infrastructures built, managed, and used by local communities and are a sustainable solution to address connectivity gaps in underserved regions. The Internet Society has a long history of working with communities worldwide to fund, build and train people with the skills needed to run and maintain community networks.

In Africa, the Internet Society has helped build community networks in South Africa, Zimbabwe, the Democratic Republic of Congo, Uganda, Kenya, Nigeria, Namibia, Morocco, Senegal, and Ethiopia. 

At WTDC, the organization will be making a pledge to support 100 complementary solutions to connect the unconnected, and to train 10,000 people to build and maintain Internet infrastructure, all by 2025 as part of the Partner2Connect Digital Coalition, an initiative led by the International Telecommunications Union (ITU) that aims to foster meaningful connectivity and digital transformation in the hardest-to-connect communities around the world.

Also vital to expanding the Internet throughout Africa is the interconnection between local networks, content providers, and users. Currently, millions of dollars are spent every year to route local Internet traffic through expensive international links. This not only makes the Internet slower and more costly for Internet users, but it also limits the kinds of applications that can run on the local Internet. For this reason, the Internet Society has been at the forefront of supporting the establishment and growth of Internet Exchange Points (IXPs) that enable and encourage local traffic.

ISOC research shows that IXPs improve the end-user experience, lower the cost of access, and stimulate the development of local Internet ecosystems and cross-border interconnections. By improving local Internet services and reducing their costs, well-managed IXPs open new worlds of possibility with modest investment.

[Rwanda] CcHUB and Google unveil 9 Startups selected for the Fintech Incubation Programme

Nigeria’s technology innovation centre Co-creation Hub (CcHUB) in collaboration with Google, Ministry of ICT and Innovation Rwanda, and Mojaloop Foundation has announced the nine startups selected for the Fintech Incubation Programme. 

The Fintech Innovation Project which consists of the Fintech Incubation Programme and other developmental programmes is a part of the ongoing efforts to turn Rwanda into the Fintech hub for Africa with Mojaloop as the national payments switch. The programme aligns with Rwanda’s ambition to drive inclusive economic development by leveraging technology.

The selected startups are

  • KudiBooks; a payment and accounting software for non-finance and non-accounting professionals targeting SMEs across Africa. They help users send and receive payments from their preferred financial institution within Kudibooks.
  • Food Bundles; is leveraging digital technology to improve market links for smallholder farmers and meet the growing demand for fresh food produce. The platform helps farmers participate in e-commerce, get paid on their mobile money, and more! 
  • Quiqpay; is leveraging digital technology to improve market links for smallholder farmers and meet the growing demand for fresh food produce. The platform helps farmers participate in e-commerce, get paid on their mobile money, and more! 
  • Bafana.io; This amazing startup is giving over 1200 African artists and creatives a personal page where they can easily share their work and a digital wallet to collect tips/payments from their fans around the world.
  • Uplus Mutual Partners (Uplus); is a digital group financing platform where people can efficiently raise funds and savings with their family, friends, and colleagues. 
  • PesaChoice; is a financial technology company that focuses on data-based lending. The startup offers short term loans without the requirement of collateral.
  • CentWise; aims to unlock financial access for micro traders such as street vendors and hawkers by building alternative collateral products. The company converts financial data into bankable profile insights.
  • PayingTone; is a marketplace that provides ecologically trackable products and services on credit. The platform brings a digital product passport technology to enable a gamified ecological footprint tracker for recurring consumption customers.
  • Exuus; is a FinTech company working towards achieving universal financial inclusion for both the unserved and underserved through technology. The company’s flagship product SAVE is a digital & inclusive wallet that allows users to manage both their savings (individually and/or in saving groups) and spendings.

Over the next three months, CcHUB will be supporting the teams to achieve product stability and scalability, market readiness and investment. They will be able to leverage mentorship from industry and domain experts while taking advantage of Google products and Mojaloop.

This first cohort of the program will conclude with a demo day in July, 2022 where the startups will present to investors through the CcHUB syndicate. 

cchubnigeria.com

Rwanda launches Fourth Industrial Revolution Center

The Rwandan government has consistently and deliberately worked to nurture progressive technology-oriented ideas from its youthful population.

In 2019, the country launched a locally built-from-scratch high-tech smartphone, the first of its kind in Africa.  Made by the Mara Group, the Mara X model and the Mara Z model became the first smartphones fully built in Africa.

The recent launch of Center for The Fourth Industrial Revolution(C4IR) marks yet another milestone for Rwanda’s technology space. The Center is expected to accelerate the country’s digital uptake by acting as a hub for innovation and growth.

“The vision of this centre is to shape the trajectory of Rwanda’s digital transformation through progressive technology governance that is agile and human-centered, in order to respond to the most pressing challenges for us as a country and for the broader benefit of Africa. “ Said Paul Ingabire, Rwanda’s Minister of Information Communication Technology and Innovation.

The project was undertaken in partnership with the World Economic Forum(WEF), part of its mission being to help in the formulation of the country’s laws and policies regarding artificial intelligence.

“The launch of this center is enabled by investments that we, as a country, have been making in science and technology. I hope the centre will build on this by making the Fourth Industrial Revolution an equalising force, and contributing solutions to some of today’s most pressing challenges. We are very happy to have the World Economic Forum as a partner in this crucial and other endeavours,” Rwandan President Paul Kagame during the launch of C4IR.

Rwanda has seen substantial growth in its technology uptake, making it a competitive hub for investors. Efforts by the government and its partners to support innovation have seen a sharp rise in innovative products meant to solve various challenges for the country and the continent.

“Our continent has a unique competitive advantage which stems from an undeniably entrepreneurial spirit that is built-in to our young generations.” Said Ingabire. “Through focused investment and policymaking, we can harness this spirit to solve problems that address underserved communities who make up the majority of the world’s population.”

www.c4ir.rw

Bloomberg Philanthropies Partners with CARE to Support Women Small Business Owners in East Africa

Bloomberg Philanthropies today announced a partnership with CARE to expand existing Village Savings and Loans Associations (VSLAs) for agricultural funds in Tanzania, Rwanda, and Democratic Republic of the Congo.The partnership will enable women who own small agriculture-based businesses to build capital and access credit to invest in and grow their businesses, ensuring long-term economic sustainability for themselves and their families.

VSLAs are member-driven community funds that encourage financial inclusion and independence by pooling resources and providing low interest rate loans. The partnership advances Bloomberg Philanthropies Women’s Economic Development Initiative, which has invested $65 million since 2007 in training opportunities for women internationally that build marketable skills across 12 vocational tracks in high-demand industries leading to economic independence for participants.  

In 2020, Bloomberg Philanthropies piloted a VSLA program in Tanzania which successfully trained leaders of 29,000 informal Village Savings and Loan Associations on how to use agricultural funds. Working with CARE, Bloomberg is taking the next impactful step in creating financial stability for women by teaching 150,000 people, over two years, how to invest their capital and grow their small businesses in Tanzania, Rwanda, and Democratic Republic of the Congo. The program will trainwomen who are currently enrolled in or who are recent graduates from Bloomberg sponsored training programs, as well as their adult family members. This investment is projected to have a secondary impact on more than a half million families and community members. 

Bloomberg Philanthropies’ Women’s Economic Development Initiative brings together government agencies, corporations, and nonprofits to provide individuals with sustainable income-generating and civic participation opportunities. Since 2007, Bloomberg Philanthropies has worked with partners to provide vocational training, financial literacy, and education on health and wellness to women and families. Globally, Bloomberg Philanthropies has invested in more than 568,000 women which has benefitted more than two million children and family members. 

“Access to capital and credit allows women to apply their skills, grow their businesses, invest in their families, and achieve economic independence – with benefits that spread throughout communities,” said Michael R. Bloomberg, founder of Bloomberg Philanthropies and Bloomberg L.P. and 108th Mayor of New York City. “Too often, that access is lacking – but our partnership with CARE is helping to fix that, and we’re looking forward to expanding our work together through this new collaboration.” 

“Women enrolled in the economic development programs funded by Bloomberg Philanthropies immediately invest in their children once they earn an income. With increased income and assets, they become decision makers on their children’s education, competitors in the international marketplace, participants in local elections, and leaders in their local governments,” said Verna Eggleston who leads Bloomberg Philanthropies’ Women’s Economic Development Initiative. “We know that VSLAs work, providing entrepreneurs with access to banking resources and capital. Through this partnership with CARE, we are proudly providing more avenues for women to succeed for years to come.”  

CARE will collaborate with existing Bloomberg Philanthropies partner Sustainable Growers, which works with women coffee producers in Congo, Rwanda, and Tanzania, and Women for Women International, an organization operating in nine post conflict regions, assisting women who are survivors of war. The partnership will:  

  • Expand existing infrastructure for VSLAs 
  • Providing financial literacy training 
  • Increase women’s leadership and negotiation skills 
  • Connect women with banks, access to small loans, and emergency insurance 
  • Create direct connections between VSLAs and private sector partners to ensure women have access to markets 
  • Build partnerships with governments and local authorities to help women with land acquisition 

     

In Tanzania, these efforts will focus on supporting small-scale farmers invest in land ownership, equipment, and infrastructure to increase agricultural productivity and export premium tea. In Rwanda and Congo, the work will focus on supporting existing VSLAs and identify opportunities in the coffee, cocoa, horticulture, and legume markets as well as improving gender equity in agricultural cooperatives.   

“We know it is impossible to reach economic prosperity if women are not able to realize their full potential and capacity to contribute. Bloomberg Philanthropies and CARE are helping unleash that power,” said Michelle Nunn, President & CEO of CARE. “We took the long-standing and highly impactful model of small savings groups that work together to save, lend, and start small-businesses and brought these groups together to amplify their savings power and to pool their resources to invest in equipment and tools for the next harvest. This is just the beginning. We hope others will follow the lead of Bloomberg Philanthropies in helping us build on the potential savings power of millions more women working together.”

“Sustainable Growers takes pride in being part of such a noble global partnership. It is such a huge opportunity for women farmers in East Africa. Through the partnership women in this region and Africa as a whole shall have reliable and affordable access to more capital in their pathway to entrepreneurial growth and development,” said Sustainable Growers Executive Director, Christine Condo.” “Their economic growth and independence as well as entrepreneurial skills impacts immeasurably on sustainable growth of the entire community. Working together we shall make it happen.” 

The partnership is being announced at Expo 2020 Dubai. Bloomberg Philanthropies’ partner Sustainable Growers, home of Question Coffee and the Coffee Academy, has been recognized as one of 50 development projects spotlighted by Expo 2020 Dubai’s Global Best Practice Programme.  

www.bloomberg.org