[Africa Cloud Review] Simon Ngunjiri: 2022 will be an interesting year for cloud in Africa

As we come to the end of the year, there is so much to look forward to in 2022 when it comes to cloud adoption in Africa. 2021 was a good year with more African organisations migrating to the cloud, driven mainly by the pandemic. 

According to industry analysts Gartner, Cloud spending rose 37% to $29 billion during the first quarter of 2020. This trend Gartner says is likely to persist, as the exodus to virtual work underscores the urgency for scalable, secure, reliable, cost-effective off-premises technology services. In fact, despite the inevitable economic downturn in the wake of the pandemic, cloud spending is estimated to rise 19% for the full year, even as IT spending as a whole is forecast to fall 8%.

Gartner notes that cloud has proven essential to enterprises’ digital resilience during the COVID-19 pandemic. Service providers’ ability to capture growth opportunities in a $150.3 billion market by 2024 is contingent on providing the enablement of a secure hybrid workplace and cloud-based services.

At the same time, Big Tech companies will continue to invest heavily in network connectivity and partner with carriers and operators for cloud or last-mile connectivity. Expect Amazon, Google, Microsoft and Meta to diversify their strategies in 2022 as a way to own not just the content and data on the internet, but physical infrastructure and services.  This is according to a report by eMarketer.

Craig Holmes, Technology Executive, IBM Southern Africa in an article published on IT Web Africa notes that as we enter 2022, the case for hybrid cloud has never been clearer. 

‘’First, the cloud is here to stay. It may seem obvious now, but not so long ago, we all hotly debated the nature and impact of the cloud. That is all history now. Adoption rates have increased, and we can look at 2022 as the post cloud adoption year. Now, organisations are planning for the even longer-term future with cloud at the core as they digitalise their operations and prioritise innovation’’ Craig says.

According to IDG Connect, as more organisations move towards a cloud-first strategy, we can expect to see new capabilities, improved efficiencies and scalability and customisation from cloud service providers (CSPs) as they vie for a bigger slice of the pie.

Forrester, for example, predicts that the general-purpose cloud has had its time, and that in 2022 we can expect to see the growth of specialised industry clouds, with solutions tailored for each sector.

Simon Ngunjiri Muraya is Google Cloud Architect at  Incentro Africa.

[Africa Cloud Review] Simon Ngunjiri: Surge of companies moving to the cloud set to continue throughout 2022

On Monday, we published a column by Andrew Cruise is the managing director at Routed. In the column, Andrew notes that one thing the pandemic taught us is that remote work is a viable alternative to large, expensive offices and IT infrastructure and hardware.

Many African businesses have slashed their office space after realising that they could save money while still being fully operational remotely, and moved everything to the cloud.  

“Work from home mandated as a result of the pandemic proved to many organisations that the need for physical hardware and infrastructure is fading as fast as the idea that everyone has to work from an office,” says Cruise.

In countries like South Africa, although only around 5% of the South African enterprise market is fully on the cloud, according to Cruise, many more are now considering this option.

The pandemic as we have highlighted in a previous column has accelerated the move to the cloud.  According to data from Synergy,Cloud spend reportedly increased by 37% to $29 billion during the first quarter of 2020. Companies  Amazon Web Services (AWS), Google Cloud and Microsoft Azure also saw unprecedented demand during the early stage of the pandemic.

This surge of companies moving to the cloud is set to continue throughout 2021 as we navigate the future of work in a post-pandemic worldGartner forecasts public cloud services will grow 18.4% in 2021.

“The pandemic validated cloud’s value proposition,” says Sid Nag, research vice president at Gartner. “The ability to use on-demand, scalable cloud models to achieve cost efficiency and business continuity is providing the impetus for organizations to rapidly accelerate their digital business transformation plans. The increased use of public cloud services has reinforced cloud adoption to be the ‘new normal,’ now more than ever.”

In sub-Saharan Africa, Cloud technology has helped business manage the disruptions caused by the coronavirus pandemic. The third edition of the Cloud in Africa report, released last year notes that most of these businesses are increasingly turning to cloud to improve operational efficiency and COVID-19 has added fuel to the fire.

Moving to the cloud means you’re effectively renting hardware, which removes the hidden costs of mitigating against failures, disaster recovery and maintenance when you run your own hardware. 

Last week, Vodacom Business Africa announced that it’s expanding its Cloud Connect offering across the continent.

“Africa is experiencing a boom in digitalisation. Combined with the disruptions of COVID-19, this is driving many organisations on the continent to seek out the benefits of cloud services. says Wale Odeyemi, Executive Head of Strategic Marketing at Vodacom Business Africa.

Africa Data Centres also officially opened its new 10MW data centre facility in Lagos, Nigeria. The facility is a key part of this expansion as Nigeria is a critical African market in terms of leading the charge for hyperscale customers to deploy cloud solutions to West Africa.

Simon Ngunjiri Muraya is Google Cloud Architect at  Incentro Africa.

Cloudmania targets 13 African countries with new offerings

Cloudmania, an exclusive provider of Cloud Partner Programmes in Africa, has opened its doors in 13 countries across the continent. The indirect provider focuses on partner building and enablement by giving resellers the ability to resell superior solutions by leveraging Cloudmania.

According to Winston Ritson, Chief Business Officer, Cloudmania, “We understand the growing need for cloud services and its vital role to ensure seamless collaboration between employees. Our extensive expertise will ensure that you are provided with the appropriate tools to assist your customers on their cloud migration journeys. Just as customers have transformed their business, partners have to transform and rely on a partner invested in their business “

Cloudmania aims to help businesses keep track of their data, performance and customers, and creates a single-pane view of the entire network. In addition, the programme is designed to increase workflow efficiency, lower operational costs, and most importantly, develop partnerships with resellers. 

Cloudmania will assist partners’ profitability by supporting them with marketing, training and specialist advice. Using the programme’s communication channels, the team will source qualified and unqualified leads to help partners build their businesses. The offering is backed by superior world-class technology, equipping a reseller’s business with innovative cloud technology, enabling them to offer exceptional customer solutions.

All resellers will have access to a suite of solutions tailored to suit customers’ needs. The products include Microsoft 365, One Voice – a unified voice solution, Microsoft Dynamics 365, Azure in a box, Cyber Security, cloud connectivity, cloud infrastructure, Google workspace, Windows virtual desktop and Basekit site builder.

Cloudmania will assist in boosting the performance of a reseller offering while ensuring affordability, scalability, improving uptime, availability and provide seamless integration.

 The offerings are supported by partner development managers in each country, a panel of experts and focused training programmes. Resellers engaging with the Cloudmania will also benefit from in-country billing in specific territories and reseller discounts.

Cloudmania and its suite of offerings is currently available in South Africa, Uganda, Tanzania, Kenya, Rwanda, Zimbabwe, Zambia, Nigeria, Ghana, Ethiopia, Ivory Coast, Senegal, Cameroon, Botswana and the Democratic Republic of Congo.

www.liquid.tech

Google Cloud announced Google Distributed Cloud during Google Next ‘21 virtual event

What does this mean?

In simple layman’s terms a customer can now have some Google Cloud services running some certified hardware and software either in their data centers with full autonomy or colocation data centers.

Google Cloud’s simplified preferred definition of Google Distributed Cloud, is a portfolio of solutions consisting of hardware and software that extend Google Cloud infrastructure to the edge and into your data centers.

Where can Google Distributed Cloud be deployed to?

1. Google’s network edge – Allowing customers to leverage over 140+ Google network edge locations around the world.

2. Operator edge – Enabling customers to take advantage of an operator’s edge network and benefit from 5G/LTE services offered by our leading communication service provider (CSP) partners. The operator edge is optimized to support low-latency use cases, running edge applications with stringent latency and bandwidth requirements. 

3. Customer edge – Supporting customer-owned edge or remote locations such as retail stores, factory floors, or branch offices, which require localized compute and processing directly in the edge locations.

4. Customer data centers – Supporting customer-owned data centers and colocation facilities to address strict data security and privacy requirements, and to modernize on-premises deployments while meeting regulatory compliance.

What Google Cloud services are running on Google Distributed Cloud?

Google Distributed Cloud is enabled by Anthos. It helps you to build and run applications on GKE clusters and virtual machines anywhere with a Cloud-backed control plane for consistent management at scale.

Compute Services:

●  Compute Instances

●  Serverless Containers

●  Kubernetes Engine

●  Serverless Functions

Storage Services:

● Object Storage

● Istio Service Mesh

Continuous Integration Services:

●  Build (from Cloud Build)

●   Deploy (from Cloud Deploy)

●  Artifact Registry

Developer Tools:

●  IDE plugins

●  Cloud SDK

APIs Services:

● API Gateway

● Apache Kafka (Partner-provided services)

● Kubernetes Engine

●  Serverless Functions

Security Services:

●   Key Management Service

●   HashiCorp Vault (Partner-provided services)

●  Identity Aware Proxy

Data and Analytics Services:

●   PostgreSQL Database

●   Elasticsearch Service (Partner-provided services)

●   MongoDB Database (Partner-provided services)

●    Redis Data Store (Partner-provided services)

●   Event Streaming

●   Data Lake Storage

AI/ML Services:

● Speech-to-Text

●  Language Translation

●  Machine Learning Platform

●   Video Content Analysis

●   Text-to-Speech

●   Image Insights

Observability Services:

●  Loggin

●   Prometheus (Partner-provided services)

●  Grafana (Partner-provided services)

●   Splunk (Partner-provided services)

Will Google Distributed Cloud make management of the hardware and software harder for me and my organization?

No. Google Distributed Cloud is a fully-managed integrated hardware and software solution, meaning you don’t have to worry about the underlying infrastructure and can focus on your application and business initiatives. Google Cloud aims to simplify operations leveraging Google’s expertise and track record in areas like skill deployment fleet management and site reliability engineering. This allows you to focus on your business priorities and leave the complexities to Google Cloud.

Wil this meet our data sovereignty needs?

Yes. Google Distributed Cloud (GDC) enables customers to have a full spectrum of control.

Data Sovereignty (Keep data within the sovereign cloud): Data is allocated on your premise and under the control; No data transferred outside of your isolated environment.

Operational Sovereignty (Fully control your own platform): Operated independently of Google Cloud and global networks.Can be operated by customer directly or a trusted partner, on dedicated networks and with local control plane.

Software Sovereignty (Cloud as a trusted local service): Google Cloud’s open core and open API helps reduce vendor risk and enable operational and software continuity even in black swan events. The benefits of cloud are delivered locally.

Will I need to have my Google Distributed Cloud on premise connected to Google Cloud?

No. Google Distributed Cloud includes a hosted mode to run sensitive workloads. Hosted mode helps you meet sovereignty needs by addressing data residency with strict security and privacy requirements all while providing you with a way to modernize on-premise deployments. Customers can manage this directly or host through a designated and trusted partner. This will not require connectivity to Google Cloud at any time to manage infrastructure and uses a local control plane for operations. Upgrades and patches are offered by Google and verified by the trusted partner.

References

How to extend Google Cloud services with Google Distributed Cloud – Hosted Mode

Driving transformation with Google’s Distributed Cloud

With over 10 years of proven expertise in technical consultation and related services, Incentro, the only Google Premier Partner in East, West and Central Africa has become the go-to partner for successful business transformation in the continent.

From Enterprise CollaborationCloud Migration and Smart Application Development, we proudly serve over 26 countries in Africa and are growing. Whatever your ambition is, we’ll aim for maximum impact. We dive deep into your organization, challenge your plans, build solutions swiftly and make sure they work.

Matthew Munyiri is the Online Marketeer at Incentro Africa. He is an ambassador for cloud and consumer technology and how it pertains to increased efficiency and productivity in the workplace. Want to know more? Get in contact with Matthew – matthew.munyiri@incentro.com.

www.incentro.com

cloud.google.com

[Africa Cloud Review] Simon Ngunjiri: Cloud is the centrepiece of new digital experiences for African businesses

Cloud technology has helped businesses in sub-Saharan Africa manage the disruptions caused by the coronavirus pandemic, something we have extensively spoken about in a previous column. When the pandemic hit, most businesses turned to the cloud to improve operational efficiency.

The pandemic changed the way we work, with businesses having to migrate to the cloud to enable collaborative remote- or hybrid-work environments. 

Analysts predicted more and more businesses will be moving to the cloud as businesses and their employees worldwide continue to face tremendous challenges in maintaining business continuity.

Incentro Africa CEO Dennis De Weerd even confirmed this in a previous interview with Africa Business Communities which was also published here on TechTrendsKE. ‘’ Especially now the pandemic we’ve seen a major uptake in the use of cloud-based solutions, by even the most traditional companies,’’ he said.

The cloud migration market is projected to grow further to reach $1,285 million by 2027 from $799 million in 2020, at a CAGR of 11.1% according to a new report by Market Insights.  The report notes that the growing demand for Cloud Migration Services for industrial applications will accelerate huge market growth. 

Revenue from organizations’ pursuit of a cloud strategy will also surge by $66 billion in 2022 — from $408 billion in 2021 to $474 billion according to Gartner. And within a few years, cloud revenue will eclipse its non-cloud counterparts, the research firm predicts.

Gartner says cloud will be the centrepiece of new digital experiences.

“There is no business strategy without a cloud strategy,” says Milind Govekar, distinguished vice president at Gartner.

“The adoption and interest in public cloud continues unabated as organizations pursue a “cloud first” policy for onboarding new workloads. Cloud has enabled new digital experiences such as mobile payment systems where banks have invested in startups, energy companies using cloud to improve their customers’ retail experiences or car companies launching new personalization services for customer’s safety and infotainment.”

In the news

Last week, Liquid Intelligent Technologies launched OneVoice for Cloud PBX offering in six key African markets. Cloud infrastructure provider and VMware Principal Partner, Routed, also appointed Axiz Cloud Technologies as a VMware cloud distribution partner.

Africa Data Centres (ADC) announced plans for two more data centers in Nairobi, Kenya.

The company said it had begun the development of a second data center of up to 20MW of IT load and is securing land for a third facility. ADC said the two projects amount to an investment of $200 million.

Simon Ngunjiri Muraya is Google Cloud Architect at  Incentro Africa.

afriQloud and whitesky.cloud have put the foundation in place for a federated EMEA cloud infrastructure

In partnership with the European company whitesky.cloud, afriQloud has designed a completely new architecture for affordable and local cloud services.

In the ever-expanding international cloud market, the partners from both the African and European continent introduce a completely new and compelling value proposition to the cloud industry. Thanks to their white-labelled platform, any organisation can become a Virtual Cloud Operator (VCO) offering cloud infrastructure through their own brand.

Extensive research identified the most important pain points channel partners and end users experience with the large and dominant hyperscalers. One of the most important pain points is the issue of data sovereignty. The partners decided to use principles well-known in the world of telecom (wholesale and roaming) to design a scalable and federated global cloud grid in order to resolve this and other pain points 

“Distributed cloud capacity provides excellent opportunities for African organisations as well as international companies seeking to bring their digital services to the African continent,” explains Eric Mugerwa, Founding Partner and CTO of afriQloud.

Any interested party (telecom operators, system integrators, managed service providers, software developers, etc.) can now easily become a Virtual Cloud Operator (VCO). Both afriQloud and whitesky.cloud provide a fully managed solution, including a certified training programme which enables channel partners to sell and deliver cloud capacity on both continents.

“It’s exciting for us to be part of this solution, which provides an interesting opportunity for channel partners in both Europe and Africa. We enable them to provide cloud services on both continents from the day they decide to become a VCO,” says Jeroen van Langenhove, Managing Director of whitesky.cloud.

www.afriqloud.com

www.whitesky.cloud

[Africa Cloud Review] Simon Ngunjiri: Cloud is transforming healthcare in Africa

The COVID-19 pandemic has shown that many healthcare organizations do not have the necessary agility and business continuity programs or technologies to support them during crises. It is forcing businesses to act on cloud and digital transformation strategies that they had been delaying until now.

In healthcare, cloud computing is applied to overcome two major industry challenges: increasing cost-effectiveness and building a self-sufficient health ecosystem.

Cloud computing, along with increasingly ubiquitous digital tools for collection, aggregation, and analysis of health data, according to Christopher A. LeGrand, CEO, BroadReach Group, offers substantial potential to help the African continent leapfrog many more mature systems in transforming healthcare and improving health outcomes. 

Findings from a study on Leveraging cloud computing for improved health service delivery conducted in Kisumu County in Kenya revealed that cloud computing had been adopted by 42 (53%) while Software-as-a-Service, Platform-as-a-Service and Infrastructure-as-a-Service implementations were at 100%, 0% and 5% among adopters, respectively.

‘’Overall, those who had adopted cloud computing realized a significantly higher number of benefits to health service delivery compared to those who had not’’ the study notes.

Cloud computing has enabled the development of various e-healthcare platforms. The best examples, Kevin Rombosia, a healthcare leader and geospatial epidemiologist, says in an article published on Business Daily are the development of applications that enable a patient using a smartphone to access clinic consultation, laboratory services, diagnostics, and pharmacy services from the comfort of their homes. ‘’These platforms enable the storage of patient’s medical records such as past medical histories in the cloud and can be retrieved on demand. This is critical for the continuity of clinical care.’’ He says.

The continent has one of the greatest healthcare challenges in the world. Integrating cloud technology in current health care strategies, therefore, provides new ways of healthcare in Africa. This facilitates and engages the system, the health care professionals, and the patients.

According to a recent report by market research solution Reportlinker, the revenue of the global healthcare cloud computing market is expected to reach $52.30 billion by 2026 up from $11.59 billion in 2020, growing at a Compound Annual Growth Rate (CAGR) of 28.5 percent during the period. The main growth factors till 2026 the report says include increased adoption of Software as-a-Service (SaaS) cloud service, with a market share of 63.7% in 2020, owing to the increasing number of providers and payors migrating toward more SaaS healthcare computing services to manage the growth inpatient data.

The bottom line, the cloud is more critical than ever in helping healthcare providers respond to the pandemic and prepare for future disruptions.

Simon Ngunjiri Muraya is Google Cloud Architect at Incentro Africa

[Column] James Bayhack: How mobile service cloud can transform customer experience

Service, service, service. That’s been the call for businesses that want to keep their clients happy and turn one-time customers into lifelong fans. Now, however, the focus has moved to brilliant customer experience. But what does this mean? And why are we seeing the shift?  

Think about how you do business today compared to just a few years ago. Customer service was measured by metrics like how many rings there were before your service department answered. In addition, were your retail staff smiling and pleasant, and did your team respond to a customer email timeously? While customer service is still crucial, there’s a lot more to it in today’s multilayered, omnichannel world of business. 

What is Customer Experience (CX)?

Customer experience is how your customers perceive their interactions with your company or brand.  

From navigating the website to contacting customer service and receiving the product that they ordered, customer experience is the sum of every interaction the customer has with your company. It impacts their feelings and emotions, encompassing their entire customer journey. It also determines whether or not they come back. 

A recent report by integrated customer experience company Ajua found that 81% of Kenyan companies with strong capabilities for delivering customer experience are outperforming their competition. By contrast, 91% of customers will not do business with a company a second time if their first experience is negative.

Findings also suggested that certain industries have upped their CX game and are experiencing growth even in a pandemic. These include banking, insurance, retail, and food and beverage. In the Telco space, Safaricom ranked top in terms of customer experience.

So, some companies are getting it right. Now, the question is, how can you do the same? With such a broad range of expectations, how can you narrow down the most critical factors and eliminate friction where it matters most? You’ll be thrilled to know we’ve done the heavy lifting for you and the easiest solution lies in mobile service cloud.

Here’s how this smart technology helps to solve the most common customer issues.

Creating bulletproof CX in 6 key steps

Omnichannel Inbox

In a single, convenient inbox, you can manage conversations from all channels. This solves the issue of long wait times when customers have a problem or question as it places all communication in one place for easy reference and super-fast response.

It’s common for many customers to conduct research before purchasing something from your company, and checking different platforms is one way of doing this. Whether they trust you or not depends on the quality of information they find and your responses along the way. 

An omnichannel inbox allows you to deliver a brilliant customer experience on all channels. Don’t you agree that it looks unprofessional if you respond quickly via live chat but not at all via Facebook? When customers receive excellent service, they will tell their colleagues and friends about it.

Communication Stream

It’s important to communicate with customers wherever they feel comfortable and wherever they are likely to be. 

Remember, CX is built on the somewhat fickle foundation of customer perception. What makes one person irate may not bother another, so it makes sense to cover all bases. Communication can make or break your CX. Lengthy delays, inefficient processes, or insufficient access to information will have your customers rolling their eyes in frustration. 

Customer experience is about strengthening relationships with customers and building bonds through the use of technology.

Chatbots

It used to be considered bad form to chat with a customer via text or any automated platform, but today it’s the norm. In fact, it’s expected. 

Streamline repetitive tasks by automating them. Our system allows you to create your own chatbot to automate conversations and implement quick replies. Your team can serve customers better and more efficiently if you make service easier and faster for them, without weighing them down with unnecessary and unproductive conversations.

Chatbots can reflect the personality of your brand, answer FAQs, and direct customers to where they need to be. Fast. A super-efficient addition to your customer service team, they don’t require sleep so they’re even more perfect for those after-hours shoppers. Your customers will benefit from swift response times for quick questions or enjoy assistance from stress-free and focused staff.

Team Collaboration

The problem of disjointed communication between internal and external teams ends here, as do many customer frustrations.

Remote employees, global time differences, and communication with external parties can get messy and negatively impact your SLAs. And really, your internal communication choices shouldn’t impact your customer’s experience, should they?

Mobile service cloud alleviates this problem by bringing all players together in one place, allowing conversations to be automatically assigned based on skills, or snoozing conversations as needed. It’s like putting everyone in the same room at the same time, relegating forgotten messages or misplaced communication to a thing of the past.

Customer Profile

Develop customer profiles based on data from your CRM or Customer Data Platform. The integration of systems enables you to provide customers with a quicker, more personal service experience.

Data can be displayed right next to the customer’s questions, so there’s no need to search across multiple systems. Improve customer profiles by including all available data and getting more insights about customer impact.

This key area grants your team the information they need to assist a customer, no matter what platform they come from. All data is immediately available to all employees no matter where they are, which, let’s face it, makes you look good!

Statistics

Customers are the lifeblood of a business. This is why corporations are concentrating on how to develop new business and, importantly, retain existing customers. However, if you don’t know where a problem lies, you won’t know how to fix it. 

Identifying and addressing customer issues can be prevented by using reporting tools that uncover metrics that directly impact your business. Other vital statistics such as ‘response time’ or ‘availability’ highlight how your team is coping with their responsibilities and where improvements can be made. The data in these reports is invaluable to improving customer experience and deep-diving into customer experience metrics.

As effective as your management team may be, they can’t be omnipresent. But having real-time access to your channels, your team, business partners, and any other stakeholders you care to track gives you information worth its weight in gold. 

Boost customer service today!

Businesses that adopt a customer experience strategy enjoy success in key areas: their churn rates are reduced, they increase brand loyalty, and revenues are increased. Surely those advantages are worth exploring?

Ultimately, good customer experiences are the most effective form of marketing with the highest ROI. Successful businesses are simply those with happy customers.

ames Bayhack is the Director of sub-Saharan Africa at CM.com

Oracle expands global cloud footprint to meet continued triple-digit growth

Oracle has announced plans to expand its cloud region footprint to support strong customer demand for Oracle Cloud services worldwide.

Over the next year, Oracle will open 14 cloud regions with new locations across Europe, the Middle East, Asia Pacific, and Latin America. Upcoming cloud regions include Milan (Italy), Stockholm (Sweden), Marseille (France), Spain, Singapore (Singapore), Johannesburg (South Africa), Jerusalem (Israel), Mexico, and Colombia.

 Additional second regions will open in Abu Dhabi (U.A.E.), Saudi Arabia, France, Israel, and Chile. Oracle plans to have at least 44 cloud regions by the end of 2022, continuing one of the fastest expansions of any major cloud provider.

Oracle provides a broad and consistent set of cloud services across 30 commercial and government cloud regions in 14 countries on five continents to serve its growing global customer base. OCI currently operates 23 commercial regions and seven government regions, in addition to multiple dedicated and national security regions.

“Oracle Cloud Infrastructure has seen stellar growth over the past year,” said Clay Magouyrk, executive vice president, Oracle Cloud Infrastructure. “We’ve introduced several hundred new cloud services and features and are continuing to see organizations from around the world increasingly turn to OCI to run their most mission-critical workloads in the cloud. With the additional Cloud regions, even more organizations will be able to use our cloud services to support their growth and overall success.”

To help customers build true business continuity and disaster protection, while helping them address their in-country data residence requirements, Oracle plans to establish at least two cloud regions in almost every country where it operates. The U.S., Canada, U.K., South Korea, Japan, Brazil, India, and Australia already have two cloud regions.

Oracle’s strategy is to meet customers where they are, enabling customers to keep data and services where they need it. Customers can deploy Oracle Cloud completely within their own data centers with Dedicated Region and Exadata Cloud@Customer, deploy cloud services locally with public cloud-based management, or deploy cloud services remotely on the edge with Roving Edge Infrastructure.

High Availability, Disaster Protection, and Dual Region Cloud Strategy

OCI’s next-generation architecture provides a high-performing, resilient foundation for cloud services, while its physical and virtual network design maximizes performance and security. For example, each Oracle Cloud region contains at least three fault domains, which are groupings of hardware that form logical data centers for high availability and resilience to hardware and network failures. Some regions (Ashburn, Phoenix, Frankfurt, and London) provide further resilience to entire data centers through multiple availability domains (ADs), which each contain three fault domains.

For business continuity and compliance requirements, Oracle’s unique dual-region cloud strategy enables customers to deploy resilient applications in multiple geographically separated locations—without having sensitive data leave the country. To help customers plan data center deployments to meet application requirements and optimize their cloud infrastructure, OCI’s provides a no cost inter-region latency dashboard that provides insights into real-time and historical latency for Oracle Cloud regions around the globe.

Sustainability

Oracle is committed to sustainability and has pledged to power all Oracle Cloud regions worldwide with 100 percent renewable energy by 2025.

Several Oracle Cloud regions, including regions in North America, South America, and Europe are already powered by 100 percent renewable energy, and all Oracle Cloud regions use state-of-the-art energy management and cooling technologies to minimize their impact on the environment.

As part of its renewable energy clean Cloud initiative, Oracle reused or recycled 99.6 percent of its retired hardware in FY21 while strictly adhering to Oracle’s data privacy and security practices.

Cloud Regions Deliver All Cloud Services and Multicloud

Oracle Cloud regions support every Oracle service and feature and are available to customers anywhere in the world. This includes Oracle Autonomous Database, Oracle Container Engine for Kubernetes, Oracle Cloud VMware solution, and Oracle Fusion Cloud Applications.

OCI’s extensive network of more than 70 FastConnect global and regional partners offer customers dedicated connectivity to Oracle Cloud regions and OCI services—providing customers with the best options anywhere in the world. FastConnect provides an easy, elastic, and economical way to create a dedicated and private network connection with higher bandwidth, lower latency, and more consistent performance versus public Internet-based connections.

In addition, OCI and Microsoft Azure have a strategic partnership that enables joint customers to run workloads across the two clouds. This partnership provides a low latency, cross-cloud interconnect between OCI and Azure in eight regions (Ashburn, Toronto, London, Amsterdam, Tokyo, San Jose, Vinhedo and Frankfurt), federated identity for joint customers to deploy applications across both clouds, and a collaborative support model. Customers can run full stack applications in a multi-cloud configuration, while maintaining high-performance connectivity without requiring re-architecture.

They can also migrate existing applications or develop cloud native applications that use a mix of OCI and Azure services.

www.oracle.com

Global cloud computing services industry to reach $937.5 billion by 2027, report

Amid the COVID-19 crisis, the global market for Cloud Computing Services estimated at $313.1 Billion in the 2020, is projected to reach a revised size of $937.5 Billion by 2027, growing at a Compound annual growth rate, CAGR, of 17% over the analysis period 2020-2027.

Infrastructure as a Service, one of the segments analyzed in the report, is projected to record a 18.4% CAGR and reach US$449.3 Billion by the end of the analysis period. 

After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Platform as a Service segment is readjusted to a revised 16.2% CAGR for the next 7-year period.

The Cloud Computing Services market in the U.S. is estimated at US$84.2 Billion in the year 2020. China, the world’s second largest economy, is forecast to reach a projected market size of US$222.5 Billion by the year 2027 trailing a CAGR of 22.1% over the analysis period 2020 to 2027. 

Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 12% and 15.1% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 13.4% CAGR.

In the global Software as a Service segment, USA, Canada, Japan, China and Europe will drive the 14.2% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$57.7 Billion in the year 2020 will reach a projected size of US$145.7 Billion by the close of the analysis period.

China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$145.6 Billion by the year 2027, while Latin America will expand at a 16.8% CAGR through the analysis period.

www.researchandmarkets.com